The merchandise available on evosy.com is subject to change. To stay informed of new arrivals and sales, you can register to receive our newsletter when creating an account. Despite our efforts in synchronizing the website merchandise with our stock, some items that appear on our website may be out of stock. In this case, we will contact you to inform you and we will automatically refund your payment and inform you about the unavailability shortly after the order is placed, we apologize for any inconvenience this may cause.
A note about colors. We have made every effort to display as accurately as possible the colors of our products that appear on EVOSY.com. However, as computer monitors vary, we cannot guarantee that your monitor’s display of any color will be completely accurate.
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- Follow our care instructions for bracelets and other jewelry items in their respective product page
- Use minimum pressure when opening or closing cuff bracelets, excessive force may break the cuff which is not covered by warranty
- some of our cuffs such as the love bracelet have precious stones, you must order your exact fit, these cuffs cannot be adjusted in size as they might break the gemstones inside or make them fall off.
All free standard shipping orders are shipped within 5 business days except for made-to-order jewelry which might take up to 10 business days, if you have not received your tracking information after 5 business days, please contact us using the contact form and include your order number or reply to the confirmation email sent with your order number. Login to your account or register to track your orders.
WRONG ADDRESS, NON RECEIVED ITEMS AND RETURNS
If the item is not received and sent back to us by the postal service company you will be charged the actual shipping fee charged by the postal service. The price of the item will be credited once we receive the item. We will contact you to inform you when we receive the package.